Nxt door Retail

Returns & Refund Policy

We want you to be completely satisfied with your purchase. Please read our returns and refund policy below.

1. Returns

  • Returns are accepted within 7 days of delivery.
  • Products must be unused, unopened, and in their original packaging.
  • To initiate a return, please contact our support team with your order details.

2. Non-Returnable Items

  • Opened or used products
  • Items without original packaging
  • Perishable goods (unless damaged or defective)

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 5-7 business days.

4. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos and order details. We will arrange for a replacement or refund as soon as possible.

5. Contact Us

For any questions or to initiate a return, please contact us at support@onlytruthnosecrets.com.